Pinnacle Realty: 4-hour response to 30 seconds — $1.2M monthly revenue lift
32 agents spending 60% of their time on manual follow-up instead of closing deals. Average response time: 4 hours. Our autonomous marketing system cut response time to 30 seconds and added $1.2M in monthly revenue within 60 days.
The challenge
Pinnacle Realty had 32 agents spending 60% of their time on lead qualification and follow-ups instead of closing deals. Average response time to new inquiries was 4 hours—in an industry where the first agent to respond wins 78% of the time. They were leaking $3M+ in annual revenue to faster competitors. Their CRM was a mess of stale leads and no one could identify which prospects were hot and which were dead. The problem wasn’t the agents—it was the broken system they were working inside.
Our approach
We deployed a fully autonomous marketing system across every touchpoint. An AI call answering service and chatbot engaged new leads within 30 seconds, 24/7, qualifying them through intelligent conversational AI marketing before routing to the right agent. Automated lead qualification analyzed 52 behavioral signals to rank every prospect by likelihood to close. AI-powered personalization drove automated email and SMS nurture sequences tailored to each buyer’s timeline, budget, and property preferences. Everything synced to their CRM in real time with agent-specific dashboards showing exactly who to call and when.
The results
Response time dropped from 4 hours to under 30 seconds. Lead-to-appointment conversion rate increased 185%. Each agent recovered 25 hours per week—time that went directly into closings. Monthly revenue jumped $1.2M within 60 days of deployment. The autonomous system now handles 90% of initial lead interactions, and Pinnacle’s close rate improved from 12% to 19% because agents only speak to pre-qualified, high-intent buyers who are ready to move.
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“The system they built touches every part of our operation — from the first search to the signed contract. We don't have a marketing team. We have AI that does what a marketing team costs 10x more to do.”
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